Spring Airlines is a Chinese Airline, But is it Worth Flying With?

Spring Airlines is one of China's budget airlines that offers cheap flights to destinations in China and other parts of Asia. It began operations in 2005 and has since grown to become one of the largest privately owned airlines in China. However, many travelers may wonder if it's worth flying with Spring Airlines. Here's a closer look at what it's like to fly with this airline.

Booking and Check-in

Booking a flight with Spring Airlines can be done easily online or through a travel agent. However, note that the airline has a point-to-point route network, meaning there are limited connecting flights available. In addition, the airline does not offer complimentary meals and drinks on board and does not have seat selection during the booking process.

As for check-in, the airline recommends arriving at least two hours before departure time for international flights and one hour for domestic flights. Check-in counters open two hours before departure and close 30 minutes before departure.

Onboard Experience

The airline's fleet consists of Airbus A320s, A320neos, and A321s. The seats are arranged in a 3-3 configuration and offer a pitch of 29 to 31 inches, which is sufficient for short to medium-haul flights. However, keep in mind that there is no in-flight entertainment or Wi-Fi available on board.

Food and drinks are available for purchase on board, but the selection is limited, and the prices can be higher than what you would find at the airport. The airline also does not provide complimentary water, so it's best to bring your own or purchase it on board.

Customer Service

Customer service is not Spring Airlines' forte. The airline has been criticized for its lack of attention to customer complaints and for not having English-speaking staff available at all times. In addition, the airline's website and mobile app are only available in Chinese, which can be difficult for non-Chinese speakers to navigate.

Conclusion: Is Spring Airlines Worth Flying With?

Spring Airlines may not be the best airline for everyone, but it can be a good option for those looking for cheap flights within China and other parts of Asia. Just keep in mind that there are limited amenities on board and that customer service may not be the best. As with any budget airline, it's important to read the fine print and be aware of any additional fees that may be charged.